The One Somewhat Bright Spot For Embattled Twitter: Advertising

From my Forbes blog:

On a day when Twitter’s stock got hammered in after-hours trading, it’s hard to find a bright spot for the embattled company. But if there is one, it would be advertising.

It’s certainly not user growth, which rose only 8 percent from a year ago–the slowest yet, and one of the big reasons shares fell 13 percent in trading after the market close. That was the key takeaway in Twitter’s third-quarter results reported today.

And even on the advertising front, the news wasn’t all good. In particular, Twitter’s revenue guidance for the fourth quarter came in substantially below what analysts had been forecasting, though comments from Chief Financial Officer Anthony Noto on the conference call for analysts implied the company is being conservative about what is customarily a very strong December.

But while Twitter’s main focus remains getting more users and getting them to use Twitter more often, the bottom line ultimately is how much advertising revenues Twitter can generate. And few investors were complaining about the 60 percent jump in ad revenues, to $513 million. It would have been 67 percent if not for currency exchange rate changes. “Overall, the existing platform remains sufficiently differentiated and valuable to a sufficiently large group of advertisers,” Brian Wieser, an analyst with Pivotal Research Group, wrote in a note to clients. “We think investors should focus on the company’s revenue enhancement initiatives such as the growing use of video units” and other advertising opportunities.

Today, Twitter cited a raft of other promising signs around advertising. …

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Why Apple Pay’s Slow Start Doesn’t Mean It’s a Failure

applepay

From my opinion piece in MIT Technology Review:

A year after Apple Pay was announced, the mobile wallet built into the iPhone doesn’t look as if it will “forever change the way all of us buy things,” as Apple CEO Tim Cook said it would.

Only 13 percent of people with phones that can use Apple Pay have tried it, according to a June survey by consumer research firm InfoScout and the payments industry site PYMNTS.com. The survey also found that only a third of iPhone 6 consumers who were in a store that takes Apple Pay actually used it, down from almost half three months earlier. On top of that, Apple Pay still accounts for only 1 percent of physical store transactions in the U.S.—a “microscopic” amount, says David S. Evans, founder of payments consultant Market Platform Dynamics.

What happened?

Exactly what we should have expected, actually. It was never a secret to those close to the payments and retail businesses that usage of Apple Pay would be slow to build. … But it’s too early to write the post-mortem on Apple Pay. In the space of a year, Apple has managed to make more headway than any other mobile wallet contender has to date. And several developments suggest that in the next couple of years, Tim Cook might be proved right after all. …

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Obama’s Campaign Data Wizardry Is About To Hit TV Ads

Civis Analytics founder and CEO Dan Wagner

Civis Analytics founder and CEO Dan Wagner

From my Forbes blog:

By many accounts, President Barack Obama handily won the 2012 election partly thanks to his campaign’s use of data to supercharge voter outreach, fundraising, and TV ad buys.

Now, the two-year-old company formed by the campaign’s chief analytics officer and some of his team, whose operation was known as “the Cave,” is bringing that data science to bear on the cloistered world of television advertising. Today, Chicago-based Civis Analytics, which helps non-profit companies and corporations corral and analyze their disparate data, is announcing what it calls the first ad planning software that uses big data analytics to apply to television the kind of precise ad planning and targeting used to target online ads. …

Civis founder and CEO Dan Wagner says the company, which counts Alphabet (formerly Google) Executive Chairman Eric Schmidt as an investor, chose television for its new market not just for its sheer size but also because it works on relatively fuzzy data. “The underlying science in media planning hasn’t changed since the 1970s,” he says. “Chief marketing officers are fed up with the lack of credibility and accountability over a channel that accounts for a huge proportion of their budgets.” …

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