Pingpad: A New Social Network For Getting Things Done

Pingpad CEO and cofounder Ross Mayfield

Pingpad CEO and cofounder Ross Mayfield

From my Forbes blog:

There’s no lack of apps to communicate and collaborate with friends, family and colleagues. You use messaging apps such as Snapchat, WhatsApp or Facebook Messenger to ping friends, and maybe team collaboration darling Slack at work. You’ve got document sharing apps and services such as Google Docs, Quip or Microsoft Office Mobile, Dropbox for storing files, maybe Evernote for quick notes, and oh-so-many calendars for your job, your family, and your kids’ soccer teams. And of course there’s still email.

Whew. And therein lies the problem, says Ross Mayfield. The 44-year-old serial entrepreneur knows collaborative software, having co-founded Socialtext in 2002 to commercialize the seminal group-edited Web pages called wikis. Now, he believes that precisely because of the explosion of communications, collaboration, and productivity apps since then, there’s a need for a much more simple way to bring them all together. When Mayfield and his future wife were planning their wedding, for instance, he needed to use a wide array of apps and Web services to keep track of catering and location options, as well as arrange activities such as a wishing tree that required help from friends. The scattered nature of all those tools made it difficult for multiple people to use, especially on the go.

Today, Mayfield’s year-old startup, Pingpad, is launching a free app on Apple’s and Google’s app stores and a connected service on the Web that aims to elevate messaging into a way for people to get things done–and not just at work. Unlike at Socialtext and largely unlike most collaboration services all the way from Lotus Notes to Yammer to Slack, the nine-person company isn’t chiefly aimed at businesses. “We had a lot of innovation around collaboration in the 2000s,” he said in an interview in the makeshift upstairs office at his newly rented house near downtown Palo Alto. “But very little of it reached consumers.” …

Already, messaging has started to become something of an atomic unit of many kinds of apps. Even non-messaging apps such as Uber, Instagram, Meerkat, Facebook, and Twitter are appealing in part because they have short messages at their core to make their services quick and easy to use. That has some experts comparing the impact of messaging to that of operating systems such as Microsoft’s Windows that serve as platforms for many applications. “We see messaging as the new OS–all sorts of activity will happen inside of it,” says Marc Canter, co-founder of Cola, a messaging startup not quite ready to announce its service. …

Read the rest of the story.

In Conversation: Stripe CEO Patrick Collison On The Limitless Potential Of Payments

Headshot - Patrick Collison

Stripe CEO and cofounder Patrick Collison

From my Forbes blog:

When Patrick Collison and his younger brother John were developing ideas in 2010 for new apps to create, they kept running into a seemingly basic problem: Even as it was getting easier to tap cloud services to create startups faster and cheaper than ever, one thing was still a pain in the app: accepting payments online from customers.

So the pair, already entrepreneurs from Ireland who sold their first company in their teens for $5 million, decided to turn that problem into a business. They set up a system that allowed developers to add a few lines of code to their app and start taking payments from anyone anywhere, for a small fee per transaction.

Today, their company, Stripe, processes billions of dollars a year for tens of thousands of companies, from other startups to the likes of Facebook, Salesforce, and Lyft. With a recent funding from Visa and other partners such as Apple and China’s Alibaba, Stripe is now valued at $5 billion. But CEO Patrick Collison and the company’s investors alike think that’s only the start. Hemant Taneja of investor General Catalyst says that when Stripe reached its first $1 million in transactions processed, the elder Collison said, “Only five orders of magnitude left.”

Taneja thinks Stripe indeed could be valued at $100 billion in the next few years if it plays its cards right. Just as Google turned search into an advertising empire and Amazon’s Web Services enabled the creation of many thousands of online businesses, he says, “There’s an opportunity for someone to create a platform that’s all about payments and commerce.”

It’s a heady possibility for someone who still hasn’t turned 27 years old, and who faces competitors from PayPal and Google to big banks. In an interview I conducted with Patrick Collison for a story in MIT Technology Review’s annual list of Innovators Under 35, the Stripe CEO had a sore throat, so he spoke softly, in a distinct if muted accent befitting his upbringing in Ireland’s Shannon region.

But his ambition–and a firm belief that Stripe and the sometimes controversial startups it enables are good for society–were apparent as we talked on a balmy late June afternoon at Stripe headquarters, a 106-year-old trunk factory in San Francisco’s Mission District. Following is an edited version of our conversation:

Q: What spurred your interest in technology early on?
A: I grew up in very rural Ireland. The Internet was kind of a connection to the greater world. It had a lot of significance. Maybe if I grew up in New York, I’d have already felt it. It was very clear if you grew up in the middle of Ireland just how potent a force the Internet was and could be. I was always seduced by the potency of computers and the possibilities for which they could be leveraged.

Q: When did you and John realize you needed what Stripe now provides, and when did you realize it could be a business?
A: We started working on it as a side project, while I was at MIT, and just being baffled at how convoluted and awkward this appeared to be. It seemed like a prevailing ecosystem designed to reduce the number of Internet businesses. …

Read the rest of the interview.

Why Google May Be Secretly Happy That Apple’s Dropping Its YouTube App From Next iPhone

From my blog The New Persuaders:

OK, so Apple will drop its YouTube app from iOS 6, the new version of its iPhone operating system due out this fall. Cue loud and histrionic coverage about Apple’s thermonuclear war, as the late Apple cofounder Steve Jobs put it, vs. Google and its Android mobile software.

Except it seems likely that script is off the mark. Here’s why: Most people may not realize it, but that YouTube app on their iPhones is actually designed by Apple, a holdover from the iPhone’s introduction in 2007, when all the apps were Apple’s and YouTube was a big draw. (So big that one of Apple’s original iPhone ads highlighted YouTube, as in the video above.) Problem is, since then, Apple has appeared to do relatively little to advance the app, which now looks old (almost as old as that TV used in the app’s icon, at least on my impossibly old iPhone).

Even more important from the point of view of Google and the pro content producers on YouTube, the Apple YouTube app doesn’t allow ads to be run against all those billions of videos views a month that YouTube draws on mobile devices. So search for “Lady Gaga” on your iPhone and what do you see? Well, Lady Gaga, but very little from official channels such as ladygagaofficial, which means very few official videos. Contrast that to a search on “Lady Gaga” on, and official videos are there, along with ads all over the place.

Why the huge difference? Because she can’t run ads on the iPhone YouTube app, and no ads means no money generated. Multiply that by thousands of artists, movies, and all kinds of content that advertisers want to run ads against–ads that will bring in up to $3.6 billion in revenues this year, by Citigroup analyst Mark Mahaney’s recent estimate for YouTube. Now you realize why Google may not mind much that the creaky old adless Apple app is heading for the trash can icon.

Read the complete post at The New Persuaders.

Why Google’s Nexus 7 Tablet Is Hotter Than Apple’s iPad

Cross-posted with some changes from my blog The New Persuaders:

For once, an Apple product isn’t the hottest piece of hardware on the scene. This week, at least, that highly enviable status goes to Google’s new Nexus 7 tablet.  According to reports, several retailers are sold out of the 7-inch tablet, and even Google’s own online store only has the cheaper, $199 8-GB version. The $249 16-GB version is no longer available anywhere except on eBay for a steep premium.

Of course, you have to remember that selling out doesn’t mean much without knowing how many sold out. This is a classic Apple ploy, though to give Apple credit, it usually turns out later that it sold a ton of whatever sold out. No matter, selling out a product shortly after its release still works great as a marketing tool, as you can see from the coverage gushing about “incredible demand.”

But Google deserves credit for more than just marketing. Now that I’ve tried it for several weeks, with a model provided temporarily by Google at its I/O developer conference, I can tell you why the Nexus 7 is the latest hot gadget:

* It looks and feels, to use the technical term, slick. The fact is, Apple’s products have a look and feel that few can match, and even the Nexus 7 doesn’t quite get there. But it’s pretty damn close. It feels substantial, while substantially lighter, of course, than the iPad. The swiping is very smooth as well.

* The 7-inch size is appealing and convenient. It’s easy to hold it in one hand, while swiping with the other. It also fits in a pants or shorts pocket (or purse, I’m guessing) surprisingly well for temporary transport. So I end up taking it more places than my larger tablet.

* The screen is no Retina like the latest iPad, but it still looks sharp and bright.

* It may not have all the apps, or some of the latest and greatest, that Apple has, but it’s got plenty. And some very nice ones, too, such as Flipboard and my current favorite, The Night Sky.

* Almost forgot–it’s cheap! For $199, it’s less than half the current $399 minimum for an iPad. That makes the Nexus 7 close to an impulse item, or at least a gift that won’t break the bank.

* Uber-reviewers Walt Mossberg of the Wall Street Journal, David Pogue of the New York Times, and even Apple fanboy/Google hater MG Siegler, himself, all like it. So does almost everyone else.

For all that, I can’t help mentioning the downsides. The default screens are a mess of apps, My Library (which features an Esquire cover of Bruce Willis that I really don’t want to see anymore), and recommended apps and magazines I couldn’t care less about (Country Weekly magazine? Really?). You can change the app organization, but at the outset, it’s haphazard, making it hard to find some basic ones at first. In particular, the nondescript icon for Google Play, which seems really key to Google’s ultimate success at mobile devices and apps, doesn’t suggest an app store. And who besides us Google watchers know that “Google Play” is an app store anyway?

As many have noted, there’s not much content in its Google Play store. But that means little to me because I’m a Netflix subscriber and can watch using the Android App. There’s also a Hulu Plus app. (But not Amazon Instant Videos via my Prime subscription, at least not without browser tweaks few will want to bother with; that may be a deal-killer for big Amazon video fans.) The device doesn’t have a rear-facing camera. Since I’m not using a tablet to take photos (partly because, in what is a weird omission, there is no built-in camera app), and since Skype is one of the killer apps as far as I’m concerned, the single front-facing one works fine for me. It’s WiFi only, though again, I wouldn’t pay for another monthly data plan anyway. And with only 8 or 16 GB of storage, you better be comfortable storing most of your stuff in the cloud (I am).

Finally, there’s apparently a problem with the touchscreen, though I haven’t run across it yet, that’s especially a problem for playing games. My own minor complaint about the screen, which I haven’t seen mentioned in reviews I’ve read, is that it’s just a tad too small, or at least the border around the screen is. It’s hard to pick up along the side, because too often I end up touching an icon and launching an app or stopping a video when I don’t want to. The recessed side buttons are a little hard to reach sometimes, too. These are quibbles, though.

Meanwhile, it looks like Apple is readying its own smaller iPad for under $300. That could well steal the Nexus 7’s thunder–especially since it almost certainly will do two or three things better than the Nexus 7 because it’s Apple and because it will be newer.

But for the next few months, at least, Google has a bona fide hit on its hands. And for all the right reasons, not just manufactured scarcity.

Read the original post at The New Persuaders.